Effective Date: 22 August 2025
At Sparktech Solutions (“we”, “us”, “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website (https://sparktech.online) or use our services. By using our website or services, you agree to the terms of this policy.
1. Information We Collect
We may collect the following information from you:
- Personal Information: Your name, email address, phone number, billing address, and service preferences.
- Technical Information: Your IP address, browser type, device type, and website usage data through cookies and analytics tools.
- Service Details: Information related to the services you request, including electricity, gas, water, internet, card machine, or waste management services.
2. How We Use Your Information
We use your information to:
- Provide, manage, and improve our services.
- Respond to your inquiries, requests, or complaints.
- Send service updates, offers, or notifications.
- Ensure compliance with legal and regulatory obligations.
- Analyze website usage to enhance your experience.
3. Sharing Your Information
We do not sell or rent your personal information. We may share information:
- With our service providers or contractors who assist us in delivering services.
- When required by law or legal authorities.
- To protect the rights, property, or safety of us, our clients, or the public.
4. Cookies and Tracking
- Our website uses cookies and similar technologies to improve functionality, analyze traffic, and enhance your experience.
- You can control or disable cookies through your browser settings, though some features may not work correctly without them.
5. Data Security
- We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse.
- Your data is stored securely and only accessible by our authorized personnel.
6. Your Rights
You have the right to:
- Access, correct, or update your personal information.
- Request deletion of your personal information, subject to legal obligations.
- Object to processing of your data for marketing purposes.
- Withdraw consent where applicable.
To exercise your rights, please contact us at sparktechsolution1@gmail.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.
9. Contact Us
For any questions or concerns regarding this Privacy Policy, you can reach us at:
- Phone: +44 7407 418 385
- Email: sparktechsolution1@gmail.com
- Office Address: Office 14079, 182-184 High Street North, East Ham, London, United Kingdom, E6 2JA